We do our best to provide you a great shopping experience. But, in case of a return/exchange/damaged product read the following:
Returns / Exchange: 5 days from date of receiving the order
- In case of Returns/Exchange get
in touch with us either on phone or through email citing the reason for
return/exchange
- Please make sure the product
is unused and the product tag, labels, original packaging and invoice is intact
when you return the package
- In case of returns, the
refund will be on the same bank account as used at the time of purchase. The
refund will be done in 5 working days after receiving the merchandise in unused
condition
- You will be informed about the pickup process. While we deliver and pickup from most locations, there are certain areas where a pickup may not be possible to arrange. In such a case, you can ship the product through any other courier and you will be reimbursed the shipping charges against the original receipt
- Replacement is subject to
availability of stock. If the product /size is out of stock you will receive a
full refund. Alternatively, you can choose from our existing stock of the same
price point
Order Cancellation:
- In case you need to cancel
your order you may do so by calling us on +91-7022434458 within 24 hours of placing your order. For such
cancellations we will refund the entire amount within 5 working days
- Orders once shipped cannot be cancelled
· In case of receiving a damaged/defective product:
- We assure you all our
products are genuine. But in the unlikely event of receiving a damaged product
/package the buyer needs to intimate us within 3 days of receiving the
product
- Call us at +91-7022434458 or
write to us at [email protected],
mentioning your order and pictures of the damage and we will arrange for a
pickup of the product.
- Please make sure the product
is unused and the product tag, labels, original packaging and invoice is intact
when you return the package
- Replacement is subject to
availability of stock. If the product is out of stock you will receive a full
refund. Alternatively, you can choose from our existing stock of the same price
point
Please drop a mail at [email protected] or
text/WhatsApp at
+91-7022434458 for any help regarding
returns/exchange/refunds
We look forward to dressing you up soon!